Our Team

Meet Our Team of Experienced Mortgage Specialists

Our mortgage brokers and loan writers hold a diploma in Finance and Mortgage Broking Management, and all staff continue to update their knowledge with training sessions throughout the year.

We are members of the MFAA (Mortgage & Finance Association of Australia) and AFCA (Australian Financial Complaints Authority).

JANINE HARRIS  Director/ Finance Broker DipFS(FMBM)

Janine Harris

Janine is the director of In Financial Services and is passionate about her job. Janine’s qualifications include a Diploma in Finance and Mortgage Broking, a Real Estate License, Certificate in Commerce, Retail Management Course and various premium accreditations with lenders. Her no-nonsense approach to finance gives her clients confidence that they are in good hands.


Jill Danfield

Jill is one of our senior mortgage consultants, who comes with a wealth of experience. Well known in various sectors of the finance industry, Jill uses her vast knowledge to match your loan and structure to your situation. Jill’s aim as a broker is to go ‘above and beyond’ for all of her clients. This means not only finding a loan product that best suits your needs but also structuring your loan correctly from the outset.

BEN HARRIS Finance Broker DipFS(FMBM)

Ben Harris

He’s the youngest member of the team with a genuine passion for assisting first-time homebuyers in entering the market. You could say he’s been in your shoes, navigating the complex world of real estate at the age of 18. Fast forward to now, and he has also ventured into property investing. He comprehends that buying a new home or investing in property can be an exciting yet nerve-wracking experience.

His mission is straightforward: he aims to ensure the loan process is as seamless as possible for every client he encounters. Ben is here to provide guidance every step of the way.

CHRISTY LAVARES Client Service Support Manager

Christy Lavares

Christy has been in the loan industry for more than 5 years. She loves being able to assist our brokers to build strong relationships with our clients. Her main role at In Financial Services is to help organise the loan application from pre-submission to settlement stage. She ensures that the applications are being processed on time to give our clients a hassle-free and stress-free experience.

KIM PALER Client Service Support

Kim Paler

She has spent years refining her skills in loan assessment, ensuring clients find the ideal financial solutions for their needs.

When she’s not crunching numbers, you can find her indulging in her hobbies – dancing, yoga, and crossfit. These activities keep her balanced and help her bring that same energy and dedication to providing top-notch client support.
She is excited to assist you on your financial journey with In Financial Services!

AMY HARRIS Business Development Manager

Amy Harris

Amy is business-minded, innovative, and can talk to anyone in a room. Known for being highly organised and willing to go the extra mile to make things happen, Amy works in our Business Development Manager role pairing her entrepreneurial drive with a friendly and caring personality, strong leadership skills, and a big smile.

Amy brings a well-rounded array of knowledge and experience to the team holding a Diploma of Finance, a Bachelor of Business, and a Master of Digital Marketing as well as real-life experience in property investments.

Outside of work, Amy loves fun experiences with her partner, family and friends, holidays, margaritas, the gym, and her dog Winnie.

ELLA NALING Customer Journey Manager

Ella Naling

With 8 years of experience in the marketing industry, Ella brings a unique blend of creativity and technical expertise to the table. Currently, Ella works as the Customer Journey Manager at In Financial Services, where her role is dynamic and multifaceted. She has a passion for technology and great communications. She’s dedicated to making your journey with us as seamless as possible, from setting up automations to curating educational content to help you make and inform decisions.

Beyond her professional life, she is a gamer, painter, and pianist who loves being creative. She stands prepared to enhance your customer journey to its fullest potential.

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